No matter how skillful and charismatic one is as a communicator, there will inevitably be times when one doesn't manage to come off correctly, and Heidi Grant Halvorsson's communication discussion looks at these miscues in psychic synchronicity as they pertain to the workplace.
One of the big problems with communication is that people inherently assume that others know exactly what they're trying to communicate. By simple nature of always being in one's own head, most people unconsciously (and falsely) recognize that everyone else can intuit those thoughts, intentions, and feelings as well. Of course, this is not the case at all, but that rift in assumption versus reality can lead to serious miscommunication issues if it isn't addressed explicitly. Conversely, there are many things that people communicate non-consciously. While every person has intense and immediate access to their own thoughts, they have very little control over what their facial expressions and body language are communicating.
On the whole, communication is a tangled, thorny subject, and paying heed to it in the workplace can save a lot of career strife in the long run.