Harvard Business School Professor and former Medtronic CEO Bill George advises leaders to stay in touch in this employee relationships speech. It is often very hard for leaders of large organizations to maintain relationships with employees at all levels, however George believes that this is the key to the success of a business.
The problem with many companies now is there is way too much administration and layers, and George believes we need to remove this in order to place the emphasis on the people who can build a company. One of the examples George provides is with his own experience running Medtronic, where everyone ate lunch together. This small action brought people together, unlike so many big offices where people do not even speak to those on a different floor.
Leaders should always be talking about the mission and values of a company. Even though they may sound like a broken record it is what resonates with people. Bill George concludes the employee relationships keynote by highlighting how successful leaders are on the floor with their troops.