The Umpqua Bank Provides Its Customers with Welcome Kits

By: Mishal Omar - Oct 18, 2016
References: & thedieline
In order to leave clients and potential clients with a good impression of their brand and business, the Umpqua Private Bank provides them with welcome gifts.

The kits were designed by the agency 'CO Projects,' which started the process with the goal of having customers of the bank feel at home while also setting the tone for "superior service and consideration." Clients of the bank have sizable assets and so the agency made sure to design the welcome gifts in a way that appears sophisticated and elegant. The gifts are placed in wooden boxes and contain various gifts sourced from local businesses.

These sophisticated welcome gifts leave customers with a positive impression of the bank's abilities while simultaneously supporting and promoting local businesses.