United Airlines' App Makes Plane Travel That Much Easier
Laura McQuarrie — August 21, 2014 — Tech
References: hub.united & psfk
An update to the United Airlines app now makes it possible for passengers to scan their own passports with their phone cameras. Although there are plenty of kiosks in-airport that let travelers to this already, this is a first in terms of mobile apps.
The passport-scanning feature works in a similar way to how you're able to make secure mobile deposits by snapping a picture of a cheque. Travelers have 24 hours before departure to scan their passports with the United app, so that Jumio, a third party management service can verify a person's credentials. Once verified, a traveler is able to claim their boarding pass and proceed to catch their flight. With the app, it's also possible for users to see the last boarding time for a flight, so that they can board at their leisure.
The passport-scanning feature works in a similar way to how you're able to make secure mobile deposits by snapping a picture of a cheque. Travelers have 24 hours before departure to scan their passports with the United app, so that Jumio, a third party management service can verify a person's credentials. Once verified, a traveler is able to claim their boarding pass and proceed to catch their flight. With the app, it's also possible for users to see the last boarding time for a flight, so that they can board at their leisure.
Trend Themes
1. Passport-scanning Apps - Passport-scanning features in mobile apps introduce a convenient and secure way for travelers to check-in and verify their credentials.
2. Mobile Check-in - Mobile apps that allow users to check-in and manage their travel documents disrupt the traditional airport kiosk process.
3. Enhanced Boarding Experience - Apps that provide real-time flight information and streamline the boarding process enhance the overall travel experience for passengers.
Industry Implications
1. Travel and Tourism - The travel and tourism industry can leverage passport-scanning apps to improve the check-in process and provide a seamless travel experience.
2. Technology and Mobile Apps - The technology and mobile app industry can capitalize on the opportunity to develop and enhance mobile check-in features for various airlines.
3. Identity Verification Services - Identity verification service providers can explore partnerships with airlines to offer secure and efficient passport-scanning solutions for travelers.
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