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Messaging Travel Bots

Skype's New Skyscanner Chat Bot Offers Flight Advice Within the Platform

— August 4, 2016 — Tech
To help consumers seeking travel advice from the comfort of their own home, Skype has introduced a partnership with airfare search engine Skyscanner by offering a chat travel bot that is able to help consumers set up travel plans via the Skype messaging interface. The bot is designed to help search for flights, find cost-effective bookings and aid in planning all via an on-going message thread.

The collaborative partnership between Skype and Skyscanner makes it incredibly easy for consumers to learn more about travel information and look into queries quickly thanks to a travel bot that is available 24 hours a day. The bot responds immediately and uses artificial intelligence to take vague questions, dates or locations and provide comprehensive searches. The Skyscanner bot helps cut down on search times and offers real-time results and bookings.
Trend Themes
1. Messaging-travel Integration - Integrating messaging platforms with travel services to provide a seamless travel booking experience.
2. Travel Chatbots - Leveraging AI-powered chatbots to provide customized travel recommendations and bookings.
3. Real-time Travel Solutions - Offering real-time travel information and bookings through messaging platforms.
Industry Implications
1. Travel and Tourism - The travel and tourism industry can benefit from integrating chatbots that provide travel recommendations and bookings to consumers.
2. Messaging Platforms - Messaging platforms can find opportunities to offer travel services within their chat interfaces by partnering with travel companies.
3. Artificial Intelligence - The AI industry can offer solutions to travel companies to build innovative chatbots that provide customized travel advice to consumers.
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