Over 1,000 Chili's Enhance Dining Experiences with Tablet Menus

By: Michael Hemsworth - Jan 8, 2016
References: chilis & retail-innovation
Given the prevalence of smartphone technology within a large segment of consumers, the introduction of tablet menus in Chili's restaurants comes as a welcome addition for a large portion of diners. Aside from allowing guests to peruse the menu offerings, the tablet menu system allows timely offers to be displayed as well as allowing diners to play games as they wait for their meal.

The tablet menu system within Chili's restaurants can be found at over 1,000 locations where, according to the brand, 80% of guests used the system over speaking with a server. What's more, 60% of users opted to use the tablet device to pay for their bill, which further cuts down on wait time and increases efficiency for all parties.