Wal-mart's Scan & Go Technology Helps Customers Skip Busy Checkout Lines
Katherine Pendrill — March 16, 2017 — Business
References: houstonchronicle
In an effort to improve the in-store experience for its customers, Wal-Mart has installed Scan & Go technology in several of its stores. By combining the convenience of online shopping with the intimacy of the in-store experience, the new technology perfectly caters to changing shopper preferences.
One of the stores currently testing the Scan & Go technology is in the Houston, Texas, area. In this store, customers can use carts outfitted with touchscreen pads that allow them to scan and pay for items as they shop. This means that customers can easy skip busy checkout lines and enjoy a more seamless shopping experience. At the Wal-Mart store new Tomball, there is even a large touchscreen display that allows customers to order items online and then pick it up two days later at the store.
One of the stores currently testing the Scan & Go technology is in the Houston, Texas, area. In this store, customers can use carts outfitted with touchscreen pads that allow them to scan and pay for items as they shop. This means that customers can easy skip busy checkout lines and enjoy a more seamless shopping experience. At the Wal-Mart store new Tomball, there is even a large touchscreen display that allows customers to order items online and then pick it up two days later at the store.
Trend Themes
1. Scan & Go Technology - The implementation of Scan & Go technology in stores provides an opportunity for retailers to enhance the in-store shopping experience and reduce checkout wait times.
2. Seamless Shopping Experience - The integration of online and in-store shopping through Scan & Go technology presents an opportunity for retailers to cater to changing shopper preferences and provide a more convenient and personalized experience.
3. Touchscreen Technology in Carts - The use of touchscreen pads in shopping carts enables customers to easily scan and pay for items as they shop, offering a more efficient and hassle-free checkout process.
Industry Implications
1. Retail - The introduction of Scan & Go technology in retail stores opens up opportunities for retailers to streamline operations, improve customer satisfaction, and stay competitive in the market.
2. Technology - The development and implementation of innovative in-store checkout technologies, such as Scan & Go, allows technology companies to disrupt traditional retail processes and create new business opportunities.
3. E-commerce - The integration of online and in-store shopping experiences through Scan & Go technology creates opportunities for e-commerce companies to extend their reach and provide a seamless omni-channel experience for customers.
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