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Queue-Jumping Retail Apps

Sam's Club's 'Scan & Go' App Helps Black Friday Shoppers Avoid Lines

— November 8, 2016 — Tech
With Black Friday just around the corner, bulk retailer Sam's Club has launched its new 'Scan & Go' app. The app is designed to help fight 'Black Friday fatigue' by making it easier for customers to get in and out of stores quickly.

The Scan & Go app is a free application available for iOS and Android. Once downloaded, the app allows Sam's Club members to simply can the item they wish to purchase and pay directly from their mobile phone. On their way out of the store, customers simply have to show a digital receipt to the staff to verify their purchases.

While the app is indented to become a permanent check-out solution, the app will be particularly useful for Black Friday shoppers who are eager to skip lengthy lines.
Trend Themes
1. Mobile Checkout - The 'Scan & Go' app from Sam's Club is a prime example of the trend towards mobile checkout, allowing customers to purchase items and pay directly from their phone, avoiding traditional check-out lines.
2. Frictionless Shopping - The 'Scan & Go' app exemplifies the growing demand for frictionless shopping experiences, enabling customers to swiftly navigate stores without the need for physical check-out processes.
3. Convenience Technology - The rise of apps like 'Scan & Go' highlights the trend of using technology to enhance convenience for customers, providing them with an efficient way to make purchases while avoiding long wait times.
Industry Implications
1. Retail - The 'Scan & Go' app presents a disruptive innovation opportunity for the retail industry to streamline in-person shopping experiences, reducing waiting times and improving customer satisfaction.
2. Mobile App Development - The development and advancement of mobile checkout applications like 'Scan & Go' offer significant opportunities for entrepreneurs and developers in the mobile app development industry, catering to the growing demand for seamless shopping experiences.
3. E-commerce - The 'Scan & Go' app showcases the potential for e-commerce platforms to integrate mobile checkout features, delivering a seamless shopping experience for online shoppers who prefer to make purchases in physical stores.
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