Consumers Will Soon Be Able to Order Pizza Hut Pizza Via Facebook Messenger

By: Laura McQuarrie - Jul 15, 2016
References: pizzahut & nysepost
Facebook Messenger will soon be a new place where people can order Pizza Hut pizza. The smart chat bot will take advantage of a new wave of conversational commerce, making it possible for consumers to chat as if with a friend in order to discover promotional deals, get answers on frequently asked questions, dietary information and more.

With this new innovation, Pizza Hut will be competing head-on with Domino's, which has unveiled a number of inventive ways for consumers to order pizza that range from using emojis through text messages to giving voice commands to Amazon Echo's Alexa.

Since people usually know exactly what they want when they go to order a pizza, this conversational commerce tool is set to speed up the ordering process.