This App Helps Public Housing Tenants Seek Repairs and Maintenance
Rahul Kalvapalle — October 7, 2016 — Tech
References: itunes.apple & brooklyn.news12
The New York City Housing Authority is launching a new smartphone housing app that is designed to make it a whole lot easier for people living in New York Housing Authority buildings to go about contacting housing officials for repair requests and maintenance.
One of the realities of living in public housing is that it's often very difficult to get in touch with housing authorities, and even once you do get their attention, there is often a lot of red tape that you have to go through. This housing app makes the process a little easier by helping to keep paperwork down by letting tenants send their maintenance requests directly to workers. The app also offers tenants alerts about service updates and outages in their buildings.
By using a housing app to better engage with tenants, the New York City Housing Authority is looking to make the experience of public housing a more pleasant one for tenants.
One of the realities of living in public housing is that it's often very difficult to get in touch with housing authorities, and even once you do get their attention, there is often a lot of red tape that you have to go through. This housing app makes the process a little easier by helping to keep paperwork down by letting tenants send their maintenance requests directly to workers. The app also offers tenants alerts about service updates and outages in their buildings.
By using a housing app to better engage with tenants, the New York City Housing Authority is looking to make the experience of public housing a more pleasant one for tenants.
Trend Themes
1. Smartphone-based Maintenance - Using a smartphone app to report housing issues and maintenance requests can simplify the process for tenants and maintenance workers alike, potentially leading to faster response times.
2. Real-time Service Updates - Providing tenants with alerts and updates about maintenance and service outages through a dedicated app can improve communication and minimize disruption for residents.
3. Paperless Maintenance Requests - Implementing a digital system for maintenance requests can streamline the process and reduce the paperwork and bureaucracy involved in public housing repairs and maintenance.
Industry Implications
1. Smartphone App Development - There is a growing need for smartphone app developers to design user-friendly interfaces for public housing tenants to report issues and generate alerts about maintenance and service outages.
2. Property Management - Property management companies can benefit from adopting digital tools that make it easier for tenants to report problems and for workers to address them, potentially improving tenant satisfaction and minimizing disruptions.
3. Government Services - Government agencies responsible for public housing could benefit from exploring ways to implement digital tools and improve communication with tenants, potentially reducing bureaucracy and improving the overall tenant experience.
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