Mercure's Hotel Lobby Design Reduces Barriers Between Staff & Guests

By: Laura McQuarrie - Jul 15, 2014
References: mercure & hotelmanagement.au
The Mercure Brisbane is the first of of its kind to implement the new interactive hotel lobby design that was tested back in April 2013 at London's Mercure Tower Bridge.

The recently finished lobby design is a multi-million dollar project, which now creates a relaxed and seamless new way for staff to interact with hotel guests. The space is more casual and open-concept, with tons of seating and fewer separating barriers. The lobby encourages interaction with tablets, a self-serve Nespresso coffee machine, reading areas with books, iPads and Apple computers. Mercure Brisbane's General Manager Mark Wilkinson describes that "We look at the lobby like a global space where you can check in, enjoy a free coffee, read or catch up online, and even meet with friends and colleagues in a casual and comfortable space."