San Fran's 311 App Allows Residents to Report Homeless Who Need Assistance

By: Cadhla Gray - Oct 17, 2015
References: & engadget
San Francisco is an extremely modern city in many ways, its recent innovation being the 311 city app that now allows citizens to report those in need of a homeless service.

The homeless service section of the app allows users to send the police, Homeless Outreach or Department of Public Health a notification about a homeless person in need. Whether it's an aggressive panhandler, growing encampment or a violently sick individual, the app will automatically route the report to the most appropriate service for dealing with the matter. A photo, details and location can all be included in an effort to help connect the city's large homeless community to the the vast amount of existing resources.

By using a mobile platform to help the homeless, the 311 app provides an excellent example of how technology can be used for social good.