The Etsy Visits Sellers Program Helps the Service Grasp Its Vendors

By: Rebecca Byers - Apr 8, 2015
References: ecommercebytes & blog.etsy
Online marketplace Etsy operates a program called Etsy Visits Sellers that has thus far seen 250 individuals from the site's admin team stop by some of the crafters' studios. While the program was initially localized, with Etsy's global expansion, the team extended its visits in 2014 to include an international scope.

From jewelers, bakers and candlemakers to milliners, ceramicists and seamstresses, members of the Etsy admin team stopped by crafters in cities that ranged from Toronto and New York City to Dublin, Berlin and Paris.

The intriguing project is an important initiative taken on by Etsy to better understand the sellers that make the online marketplace possible. The unique relationships formed by Etsy and the suppliers speaks to the intimate nature of the site's operations procedures.