Lynne Rosenthal is the English professor ousted from Starbucks this week for refusing to order according Starbucks' invented language. After an exchange following an order for a plain multi-grain bagel, a barista reportedly told Rosenthal, "You're not going to get anything unless you say butter or cheese!" Rosenthal refused and police ultimately ousted her from the Starbucks store.
While the English professor ousted from Starbucks has sparked controversy and conversation about the way corporations control customers through language, many customers say that language is a price they're willing to pay for the Starbucks ambiance and their venti white choco moca lattes with light whip.
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