In order to improve the quality of your establishment, you need to get feedback; however, not everyone is willing to sit down and fill out a sheet. The customer survey infographic, titled 'The Secrets to Getting People to Answer Your Customer Satisfaction Survey' explains how to get guests to take a couple extra minutes to jot down their thoughts about their overall experience.
The graphic chart lists that most people don’t bother filling out surveys because they are too long, uninteresting and take too much time to download. A good way to build up your questionnaire response is to make the email exclusive. Another way is, of course, to make questions more engaging, rather than just stating “would you rather have this or that,” and to provide a reward at the end.
Then of course, once all is said and done, the customer survey infographic reminds you not to forget to thank your guests.
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