The 'Barclays Access' Bank Technology Improves Accessibility for Customers

By: Laura McQuarrie - Dec 3, 2014
References: newsroom.barclays & engadget
Having implemented ways for customers to transfer cash using only their mobile number and setting up authentication codes for fingerprint scanners in the past, and now, experimenting with the use of Beacons in its branches, Barclays has proved that it's always on the forefront of bank technology.

The bank is now testing a service called Barclays Access, which will notify a staff member when a customer in need of accessibility aid enters the branch through the use of iBeacon technology. Rather than having to verbally repeat these needs every time a customer enters the branch, this app makes it so that they can opt-in one time by providing details through an app. The app also makes it so that a photo can be uploaded, so that the customer can easily be identified when they enter the branch by the staff member at the front desk with an iPad.