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Experience-Driven Reward

Loyalty programs offer exclusive experiences over discounts

Implications - In lieu of discounts toward future purchases, some brands are instead offering exclusive experiential perks through their loyalty programs. This not only helps these programs stand out in an increasingly saturated market; it's also consistent with consumers' shifting preferences for experiences over things.
Workshop Question - Think about rebuilding your current loyalty program (or creating a new one), what could you offer your consumers, that focuses more on experiences?
Trend Themes
1. Experience-driven Rewards - Loyalty programs offer exclusive experiences over discounts.
2. Interactive Loyalty Programs - Virtual reality campaigns and gamified rewards increase user engagement.
3. Instant Rewards - Mobile apps and Bluetooth beacons offer on-the-spot incentives to consumers.
Industry Implications
1. Marketing and Advertising - Loyalty programs and rewards-based marketing strategies are paramount in the marketing industry.
2. Retail and E-commerce - Marketing analysts are discussing the importance of appealing to luxury consumers.
3. Travel and Tourism - Travel rewards and bonuses are becoming increasingly competitive in the travel industry.
4.6
Score
Popularity
Activity
Freshness
Patterns
Megatrends
6 Featured, 54 Examples:
105,343 Total Clicks
Date Range:
Feb 16 — May 18
Trending:
Warm
Consumer Insight Topics:

Featured Examples

VIP Pizza Boxes
VIP Pizza Boxes
Domino's Loyalty Program for Customers Turns Them into Shareholders
Rather than implementing a traditional loyalty program for customers, Domino’s worked with the CP+B creative agency on the creation of a unique new way to engage and reward its most loyal fans.... MORE
Data-Driven Retail Rewards
Data-Driven Retail Rewards
The Neiman Marcus InCircle Membership is Driven by Consumer Behavior
The Neiman Marcus InCircle membership is a retail rewards program that is driven by consumer behavior. Appealing to the retailer’s target demographic—a consumer with an appreciation for... MORE
Delayed Flight Vending Machines
Delayed Flight Vending Machines
Kit-Kat's Airport Vending Machine Rewards Travelers with Candy
Airports aren’t always synonymous with customer satisfaction, but Kit-Kat is hoping to change that with its new airport vending machine, which offers a free candy bar to those experiencing a... MORE
Rewarding Bar Beacons
Rewarding Bar Beacons
Heineken Gives On-the-Spot Rewards to Heineken Live App Users
There are about 120 BLE (Bluetooth Low Energy) bar beacons that have been installed in Heineken locations across New Zealand that dole out instant rewards to consumers who use the Heineken Live... MORE
VR Rewards Initiatives
VR Rewards Initiatives
This Virtual Reality Campaign Immerses Customers in RBC's Loyalty Rewards
This immersive virtual reality campaign is a leading one within financial technology as one of the first examples of a VR loyalty program and immersive banking initiative. Powered by Samsung Gear,... MORE
eSports Gaming Laundromats
eSports Gaming Laundromats
Samsung's 'LANdry' Cleaning Laundromat Appeals to Teens
It’s not uncommon to find TVs, arcade machines and lounge areas in some high-end cleaning laundromat locations around the world, but Samsung’s ‘LANdry’ takes on-site... MORE

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