Custom E-Consultation

In-store consultants are traded in for convenient, online alternatives

Implications - Seeking a more efficient means of product scoping, consumers are turning to digital shopping consultants for easy access to a custom experience. Eliminating the need for in-person communication, online shoppers are seeking the insight and knowledge often associated with shopping assistants in a more streamlined manner. This reflects a move toward more affordable, flexible forms of brand-consumer engagement.
SCORE: 5.9
Warm Top 6 Examples: 11,931 Total Clicks Mar 14 - Sep 15
Popularity
Activity
Freshness
DEMOGRAPHICS
Consumer Insight Topics: TechMobileBusinessGadgetsRetail
Shopping Consultation Apps - The Fitt App Provides a Second Opinion When Shopping
SCORE: 6.7
Hot 3,551 Clicks Pub: May 29, 14
Shopping Consultation Apps
The Fitt App Provides a Second Opinion When Shopping
The Fitt app is filled with fashion-conscious people and making the most of it is like having team of personal shoppers at the ready. Even if you’re a fairly confident shopper, it can be... [More]
Personal Shopping Services - Zappos' Free Personal Web Shopper Service Suggests Style Matches
SCORE: 5.9
Warm 3,128 Clicks Pub: Aug 2, 14
Personal Shopping Services
Zappos' Free Personal Web Shopper Service Suggests Style Matches
There’s nothing more impersonal than online shopping from the isolation of your home, but with its personal web shopper service, Zappos is attempting to turn this around. The ‘Ask Zappos&#... [More]
Online Jewelry Consultations - Bauble Bar Pairs Its Web Shoppers with a Personal Stylist
SCORE: 5.9
Warm 2,043 Clicks Pub: Jan 7, 15
Online Jewelry Consultations
Bauble Bar Pairs Its Web Shoppers with a Personal Stylist
Bauble Bar is an online jewelry startup that is setting itself apart through the use of Vee24, a live video conferencing platform that allows its stylists to connect directly with shoppers. Like a... [More]
Hashtag-Driven Fashion Recommendations - Zappos Teams with Instagram to send #OOTD Shopping Tips
SCORE: 5
Mild 1,613 Clicks Pub: Mar 22, 14
Hashtag-Driven Fashion Recommendations
Zappos Teams with Instagram to send #OOTD Shopping Tips
Fashion recommendations come from a number of different sources, including friends, family and especially social media sites. Zappos is tapping into the potential of Instagram by planning on sending... [More]
Shopping Assistant Apps - IKEA's Mobile App Now Doubles as a Helpful In-Store Assistant
SCORE: 4.4
Mild 783 Clicks Pub: Jul 22, 15
Shopping Assistant Apps
IKEA's Mobile App Now Doubles as a Helpful In-Store Assistant
IKEA Canada recently made an update to its mobile app that turns its product catalog into a retail tool that’s useful for making purchasing decisions in a store. Some of the features of the... [More]
Virtual Shopping Assistants - Agent Q is a Text-Based Virtual Assistant That Helps You Shop Online
SCORE: 4.5
Mild 813 Clicks Pub: Sep 4, 15
Virtual Shopping Assistants
Agent Q is a Text-Based Virtual Assistant That Helps You Shop Online
The Agent Q virtual assistant is a free text-based service that helps users find just what they’re looking for when shopping online. The New York City startup allows users to text whatever... [More]