Customer-Focused Clinic

Healthcare providers look to big data for better customer service

Implications - As brands look to fulfill accelerated consumer expectations around access to services, many healthcare facilities are looking at qualitative information gleaned from big data to redesign the customer experience. In addition to streamlining operations, this process highlights the opportunity to accelerate existing parts of a product or service by accumulating insight into the consumer experience and making subtle, but extremely well-informed tweaks. This ensures innovation within a familiar capacity.
SCORE: 3.9
This Year and Untested Top 4 Examples: 1,363 Total Clicks Jul 15 - Apr 16
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Consumer Insight Topics: TechMobile
Intuitive Healthcare Platforms - Castlight Health Helps Companies Use Big Data for Employee Health
SCORE: 4.1
This Year and Mild 428 Clicks Pub: Feb 19, 16
Intuitive Healthcare Platforms
Castlight Health Helps Companies Use Big Data for Employee Health
Castlight Health is a health benefits platform that’s using big data as a tool that will help companies tap into employee health. The platform offers employee healthcare insurance at a low... [More]
Smart Connected Stethoscopes - This Medical Equipment Hooks Up to an App To Help Doctors Diagnose
SCORE: 4.1
Mild 132 Clicks Pub: Oct 24, 15
Smart Connected Stethoscopes
This Medical Equipment Hooks Up to an App To Help Doctors Diagnose
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Automated Medical Appointments - This Health Startup Wants to Automate Medical Health Services
SCORE: 2.9
Untested 605 Clicks Pub: Jul 23, 15
Automated Medical Appointments
This Health Startup Wants to Automate Medical Health Services
‘Bright.md’ is a new health startup that seeks to cut costs by automating online medical consultations. Currently, each doctor spends about 20 minutes on an online consultation. Bright.... [More]
Informative Health Apps - This App Helps Primary Healthcare Workers Confirm Key Information
SCORE: 3
This Year and Untested 198 Clicks Pub: Apr 7, 16
Informative Health Apps
This App Helps Primary Healthcare Workers Confirm Key Information
The South Africa Medical Research Council has launched an extremely informative health app that is designed to make it easier than ever for primary healthcare workers to monitor and confirm... [More]
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