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Complimentary Smartphone Services

Hyatt Regency Tsim Sha Tsui Provides Guests with a Free Phone

— May 2, 2014 — World
Access to maps, Wi-Fi and apps to tell you all the best local spots makes a phone a traveller's best friend, but if you're going to be staying at the Hyatt Regency Tsim Sha Tsui in Hong Kong anytime soon, you can leave your own phone at home. The Hong Kong Hyatt has now implemented a 'Handy Smartphone Service,' which will provide its guests with a complimentary phone upon their stay.

Now all of this location's 381 hotel rooms offer a free smartphone service, which provides guests with unlimited local and international calls to certain countries and unlimited 3G mobile Internet access. As well as these basic phone features, the smartphones will be loaded with maps, transportation options, city guides, emergency contact information, suggested activities and special discounts for its guests to take advantage of.

Trend Themes
1. Complimentary Smartphone Services - Offering guests free smartphones with unlimited calls and Internet access presents opportunities for other hospitality businesses to enhance the guest experience.
2. Traveler-friendly Amenities - Providing complimentary travel tools like maps, transportation options, and city guides via smartphones can disrupt the travel industry by streamlining and personalizing the guest experience.
3. Integrating Technology in Hospitality - Incorporating technology into hotel amenities, such as supplying smartphones with advanced features, allows for innovative guest services and sets a new standard for the hospitality sector.
Industry Implications
1. Hospitality - The complimentary smartphone service offered by Hyatt Regency Tsim Sha Tsui showcases how the hospitality industry can leverage technology to improve guest satisfaction and differentiate themselves from competitors.
2. Telecommunications - The provision of complimentary phones with unlimited calls and Internet access creates opportunities for telecommunications companies to partner with hotels and offer their services as a value-added benefit for guests.
3. Travel and Tourism - The integration of smartphones loaded with travel tools and special discounts redefines the travel experience, presenting opportunities for travel and tourism companies to enhance customer engagement and facilitate seamless travel.
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