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Automated Social Messaging Services

'Relaxed' Sends Auto-Reply Messages on Facebook & Twitter

— December 13, 2013 — Tech
As much as people want to have more friends an followers on social media, the amount of messages that come from interacting with so many people may make you wish there was a way to auto-reply. Fortunately, advertising and innovation agency Rodolfo created ‘Relaxed,’ a service which does just that.

The service is like an out-of-office email or an away message on a messaging service. Relaxed allows people to take a break from social media without seeming like they’re neglecting their social media accounts in the process.

One connecting to Relaxed, users can select one of Relaxed’s pre-made messages, or create a new message in you own words that will send out auto-replies to Facebook and Twitter to people who reach out.
Trend Themes
1. Automated Social Messaging - Companies can create automated messaging services to assist social media management allowing for time-saving and increased efficiency.
2. Personalized Auto-reply Messages - Advanced program customization can allow users flexibility to personalize their auto-reply messages beyond pre-made options, improving user satisfaction.
3. AI-powered Customer Service - Artificial Intelligence technology can offer a more customer-responsive social media presence by responding to consumer inquiries and troubleshooting any issues they may have.
Industry Implications
1. Marketing - In the marketing industry, social media management services can take advantage of automated messaging to better communicate with potential customers or clients online.
2. Social Media - Social media platforms can further develop innovative messaging solutions that could help streamline communications and improve overall user experience on their site.
3. Technology - Technology industries can focus on advancing AI's capabilities to optimize customer support and improve company-customer communication on social media using automated messaging services.
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