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Interactive Cafe Storefronts

My Starbucks Rewards Program Rewards Frequent Customers

— October 21, 2011 — Marketing
Mega coffee chain Starbucks is launching the My Starbucks Rewards program in Canada -- specifically in the major cities of Toronto and Vancouver. To launch it, the company has installed interactive storefronts at its highest traffic locations. These interactive storefronts are essentially window displays that encourage user interaction in return for rewards.

The interactive storefronts, which aim to engage more customers on site, allow people to touch "gold stars" to reveal Starbucks rewards. Developed by BBDO (Toronto office), Blast Radius and The Media Merchants, the new My Starbucks Rewards storefronts are fun and interactive: gold and white stars move through the animated display, allowing users to play with them to get prizes.

Offering rewards for fun interaction is definitely a way to capture more customers. Again, Starbucks proves its position at the forefront of marketing and branding. What will this mega-corp think of next?
Trend Themes
1. Interactive Storefronts - Integrating interactive elements into physical store displays to create engaging customer experiences.
2. Customer Rewards Programs - Incentivizing customer loyalty through personalized rewards and interactive incentives.
3. Branded Experiential Marketing - Creating immersive and interactive marketing experiences that strengthen brand connection with customers.
Industry Implications
1. Retail - Retailers can leverage interactive storefronts and customer rewards programs to enhance customer engagement and drive sales.
2. Hospitality - Hotels and restaurants can adopt similar interactive approaches to create unique and memorable experiences for their guests.
3. Advertising & Marketing - Agencies specializing in experiential marketing can help brands develop innovative strategies that utilize interactive storefronts and rewards programs.
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